Berka Solutions Privacy Policy

1. Information We Collect

We collect and store information you provide directly via our website, including:

• Personal details (name, email, phone number, company name, job title)

• Communication data (messages, feedback, reviews)

• Subscription details (newsletter sign-up)

• Booking and consultation information

• Payment details (if applicable)

Additionally, we automatically collect:

• IP address and browser information

• Session data (page visits, interaction times, navigation patterns)

• Device and connection information

• ​

2. Purpose of Data Collection

We collect personal and non-personal data to:

• Provide and operate our consultancy services

• Respond to inquiries and deliver customer support

• Send service-related updates and promotional communications

• Improve website functionality and user experience

• Conduct analytics and performance monitoring

• Comply with legal obligations

• ​

3. Data Storage & Security

Our website is hosted on the Wix.com platform. Wix securely stores your data on servers protected by firewalls. Any payment transactions are processed via PCI-DSS-compliant gateways, ensuring secure handling of debit/credit card information.

​

4. Communication

We may contact you via email, phone, SMS, or postal mail for:

• Service updates

• Account-related issues

• Feedback and surveys

• Promotional offers (with your consent)

• ​

5. Your Rights

Under GDPR, you have the right to:

• Access, correct, or delete your personal data

• Withdraw consent for data processing

• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [your email] or write to us at [your physical mailing address].

​

6. Opt-Out

If you no longer wish to receive communications or want your data removed, please email us at [your email].

​

7. Policy Updates

We reserve the right to modify this policy at any time. Changes will be posted on our website and take effect immediately. Material changes will be clearly communicated.